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Infrared Smart AVI HDR 8x8 IR issues

Discussion in 'Audio/Video' started by Eric Green, Apr 29, 2018.

  1. Eric Green

    Eric Green Guest

    I have a SmartAVI HDR-8x8 matrix switch and I am using SmartAVI HDX-POE-PROs to extend the HDMI single over CAT-6 cable. I am getting a great picture but I can not get the IR signals with the C2G transmitter and emitters to send/receive a single! Can any one help??
  2. KVMGalore Expert

    KVMGalore Expert Staff Member


    C2G emitters are not compatible with SmartAVI product.

    It is our understanding that you have spoken with SmartAVI regarding this issue and that they sent you their IR-EYE and IR-LED that are compatible with the HDR-8x8-XT.

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