TROUBLESHOOT - Resolve technical issues

Get help resolving issues with a recently-purchased product

Need technical advice?

KVMGalore's technical consultants provide FREE pre-sale consultation on how to accomplish your particular task, and answer any question regarding products and solutions we offer.

Click here to ask your question via KVMGalore HelpCenter, or call 1-800-636-3434.

Troubleshoot technical problems with your product

Products purchased through KVMGalore are warranted and supported by the product's manufacturer. Your product is covered by the original manufacturer's warranty.

If you are experiencing a technical difficulty and need technical support or assistance with troubleshooting your product, or if you suspect your unit is malfunctioning, please contact the manufacturer directly. A list of manufacturer's technical support's contact information is provided below.

Based on each manufacturer's technical support policy, the manufacturer will be able to assist you with troubleshooting your product and getting it to work properly. In the event of malfunction, the manufacturer's technical support will be able to determine whether the product needs to be replaced or sent back for repair. Whichever the case may be – the manufacturer should be able to take care of the problem you are having with your product.

In the unlikely event that you are experiencing some difficulty with having the manufacturer resolve your technical problem, please feel free to contact us via e-mail, or at 1-800-636-3434, and we'll be happy to assist you towards a quick and satisfactory resolution of the issue you are experiencing.

Adder

Toll Free: (888) 932-3337

Phone: (256) 539-9766

support@adder.com

Key Digital

Toll Free: (855) 539-3444

Phone: (914) 667-9700

tech@keydigital.com

Raritan

Toll Free: (800) 724-8090

Phone: (732) 764-8886

tech@raritan.com

AKCP

Phone: (415) 800-4631

support@akcp.com

Kramer

Toll Free: (888) 275-6311

Phone: (908) 735-0018

info@kramerus.com

Sekuryx

Toll Free: (877) 735-8799

info@sekuryx.com

ATEN

Toll Free: (888) 999-2836

Phone: (949) 428-1111

support@aten-usa.com

kvm-tec

Toll Free: (866)586-8320

support@kvm-tec.com

Server Technology

Toll Free: (800) 835-1515

Phone: (775) 284-2000

BrightSign

support.brightsign@brightsign.biz

Legrand

Toll Free: (877) 295-3472

SmartAVI

Toll Free: (888) 994-7427

Phone: (702) 800-0005

supportpro@smartavi.com

C2G

Toll Free: (800) 506-9607

Phone: (937) 224-8646

MuxLab

Toll Free: (877) 689-5228

Phone: (514) 905-0588

info@muxlab.com

StarTech

Toll Free: (800) 265-1844

Phone: (519) 455-9675

Gefen

Toll Free: (800) 472-5555

Phone: (707) 283-5900

support@gefen.com

NTI

Toll Free: (800) 742-8324

Phone: (330) 562-7070

support@ntigo.com

Vertiv-Avocent

Toll Free: (888) 793-8763

Phone: (256) 430-4000

support.avocent@vertiv.com

IOGEAR

Toll Free: (866) 946-4327

Phone: (949) 453-8782

support@iogear.com

PureLink

Phone: (201) 488-3232

support@purelinkav.com

Vertiv-Cybex

Toll Free: (888) 793-8763

Phone: (256) 430-4000

support.avocent@vertiv.com

iPGARD

Toll Free: (888) 994-7427

Phone: (702) 800-0005

info@ipgard.com

Rackit

Toll Free: (800) 636-3434

Phone: (412) 336-8444 x929

support@rackittechnology.com

Vertiv - Geist

Toll Free: (800) 222-5877

Phone: (402) 474-3400

geistsupport@vertiv.com

Need pre-sale help? Call KVMGalore at 1-800-636-3434 or submit your question.

Published:
Nov 2, 2014
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