TROUBLESHOOT - Resolve technical issues

Get help resolving issues with a recently-purchased product

Need technical advice?

KVMGalore's technical consultants provide FREE pre-sale consultation on how to accomplish your particular task, and answer any question regarding products and solutions we offer.

Click here to ask your question via KVMGalore HelpCenter, or call 1-800-636-3434.

 

Troubleshoot technical problems with your product

Products purchased through KVMGalore are warranted and supported by the product's manufacturer. Your product is covered by the original manufacturer's warranty.

If you are experiencing a technical difficulty and need technical support or assistance with troubleshooting your product, or if you suspect your unit is malfunctioning, please call the manufacturer directly. A list of manufacturer's technical support's phone numbers is provided below.

Based on each manufacturer's technical support policy, the manufacturer will be able to assist you with troubleshooting your product and getting it to work properly. In the event of malfunction, the manufacturer's technical support will be able to determine whether the product needs to be replaced or sent back for repair. Whichever the case may be – the manufacturer should be able to take care of the problem you are having with your product.

In the unlikely event that you are experiencing some difficulty with having the manufacturer resolve your technical problem, please feel free to contact us via e-mail, or at 1-800-636-3434, and we'll be happy to assist you towards a quick and satisfactory resolution of the issue you are experiencing.

Adder

 

Toll Free: (888) 932-3337

Phone: (256) 539-9766

support@adder.com

Key Digital

 

Toll Free: (855) 539-3444

Phone: (914) 667-9700

tech@keydigital.com

Server Technology

 

Toll Free: (800) 835-1515

Phone: (775) 284-2000

 

ATEN

 

Toll Free: (888) 999-2836

Phone: (949) 428-1111

support@aten-usa.com

Kramer

 

Toll Free: (888) 275-6311

Phone: (908) 735-0018

info@kramerus.com

SmartAVI

 

Toll Free: (888) 994-7427

Phone: (702) 800-0005

supportpro@smartavi.com

Avocent

 

Toll Free: (888) 793-8763

Phone: (941) 957-7969

support.avocent@vertiv.com

Legrand

 

Toll Free: (877) 295-3472

 

 

StarTech

 

Toll Free: (800) 265-1844

Phone: (519) 455-9675

 

BrightSign

 

 

 

support.brightsign@brightsign.biz

NTI

 

Toll Free: (800) 742-8324

Phone: (330) 562-7070

support@ntigo.com

tvONE

 

Toll Free: (888) 520-7479

Phone: (859) 980-0421

tech.usa@tvone.com

C2G

 

 

Toll Free: (800) 506-9607

Phone: (937) 224-8646

PureLink

 

 

Phone: (201) 488-3232

support@purelinkav.com

Vertiv - Geist

 

Toll Free: (800) 222-5877 #7

Phone: (402) 474-3400

geistsupport@vertiv.com

Gefen

 

 Toll Free: (800) 472-5555

Phone: (707) 283-5900

support@gefen.com

Rackit

 

Toll Free: (800) 636-3434

Phone: (412) 336-8444 x929

support@rackittechnology.com

Xantech

 

Toll Free: (800) 472-5555

Phone: (707) 283-5900

tech@xantech.com

IOGEAR

 

Toll Free: (866) 946-4327

Phone: (949) 453-8782

support@iogear.com

Raritan

 

Toll Free: (800) 284-2131

Phone: (818) 503-6200

info@smartavi.com

 
iPGARD

 

Toll Free: (888) 994-7427

Phone: (702) 800-0005

info@ipgard.com

Rose

 

Toll Free: (800) 333-9343

Phone: (281) 933-7673

techsupport@rose.com

 

 

Need pre-sale help? Call KVMGalore at 1-800-636-3434 or submit your question.

Published:
Nov 2, 2014
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