Need technical advice?
KVMGalore's technical consultants provide FREE pre-sale consultation on how to accomplish your particular task, and answer any question regarding products and solutions we offer.
Click here to ask your question via KVMGalore HelpCenter, or call 1-800-636-3434.
Troubleshoot technical problems with your product
Products purchased through KVMGalore are warranted and supported by the product's manufacturer. Your product is covered by the original manufacturer's warranty.
If you are experiencing a technical difficulty and need technical support or assistance with troubleshooting your product, or if you suspect your unit is malfunctioning, please call the manufacturer directly. A list of manufacturer's technical support's phone numbers is provided below.
Based on each manufacturer's technical support policy, the manufacturer will be able to assist you with troubleshooting your product and getting it to work properly. In the event of malfunction, the manufacturer's technical support will be able to determine whether the product needs to be replaced or sent back for repair. Whichever the case may be – the manufacturer should be able to take care of the problem you are having with your product.
In the unlikely event that you are experiencing some difficulty with having the manufacturer resolve your technical problem, please feel free to contact us via e-mail, or at 1-800-636-3434, and we'll be happy to assist you towards a quick and satisfactory resolution of the issue you are experiencing.
| Adder
Toll Free: (888) 932-3337 Phone: (256) 539-9766 support@adder.com |
Key Digital
Toll Free: (855) 539-3444 Phone: (914) 667-9700 tech@keydigital.com |
Server Technology
Toll Free: (800) 835-1515 Phone: (775) 284-2000
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| ATEN
Toll Free: (888) 999-2836 Phone: (949) 428-1111 support@aten-usa.com |
Kramer
Toll Free: (888) 275-6311 Phone: (908) 735-0018 info@kramerus.com |
SmartAVI
Toll Free: (888) 994-7427 Phone: (702) 800-0005 supportpro@smartavi.com |
| Avocent
Toll Free: (888) 793-8763 Phone: (941) 957-7969 support.avocent@vertiv.com |
Legrand
Toll Free: (877) 295-3472
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StarTech
Toll Free: (800) 265-1844 Phone: (519) 455-9675
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| BrightSign
support.brightsign@brightsign.biz |
NTI
Toll Free: (800) 742-8324 Phone: (330) 562-7070 support@ntigo.com |
tvONE
Toll Free: (888) 520-7479 Phone: (859) 980-0421 tech.usa@tvone.com |
| C2G
Toll Free: (800) 506-9607 Phone: (937) 224-8646 |
PureLink
Phone: (201) 488-3232 support@purelinkav.com |
Vertiv - Geist
Toll Free: (800) 222-5877 #7 Phone: (402) 474-3400 geistsupport@vertiv.com |
| Gefen
Toll Free: (800) 472-5555 Phone: (707) 283-5900 support@gefen.com |
Rackit
Toll Free: (800) 636-3434 Phone: (412) 336-8444 x929 support@rackittechnology.com |
Xantech
Toll Free: (800) 472-5555 Phone: (707) 283-5900 tech@xantech.com |
| IOGEAR
Toll Free: (866) 946-4327 Phone: (949) 453-8782 support@iogear.com |
Raritan
Toll Free: (800) 284-2131 Phone: (818) 503-6200 info@smartavi.com |
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| iPGARD
Toll Free: (888) 994-7427 Phone: (702) 800-0005 info@ipgard.com |
Rose
Toll Free: (800) 333-9343 Phone: (281) 933-7673 techsupport@rose.com |
Need pre-sale help? Call KVMGalore at 1-800-636-3434 or submit your question.
