Need technical advice?
KVMGalore's technical consultants provide FREE pre-sale consultation on how to accomplish your particular task, and answer any question regarding products and solutions we offer.
Click here to ask your question via KVMGalore HelpCenter, or call 1-800-636-3434.
Troubleshoot technical problems with your product
Products purchased through KVMGalore are warranted and supported by the product's manufacturer. Your product is covered by the original manufacturer's warranty.
If you are experiencing a technical difficulty and need technical support or assistance with troubleshooting your product, or if you suspect your unit is malfunctioning, please contact the manufacturer directly. A list of manufacturer's technical support's contact information is provided below.
Based on each manufacturer's technical support policy, the manufacturer will be able to assist you with troubleshooting your product and getting it to work properly. In the event of malfunction, the manufacturer's technical support will be able to determine whether the product needs to be replaced or sent back for repair. Whichever the case may be – the manufacturer should be able to take care of the problem you are having with your product.
In the unlikely event that you are experiencing some difficulty with having the manufacturer resolve your technical problem, please feel free to contact us via e-mail, or at 1-800-636-3434, and we'll be happy to assist you towards a quick and satisfactory resolution of the issue you are experiencing.
Adder Toll Free: (888) 932-3337 Phone: (256) 539-9766 support@adder.com | Key Digital Toll Free: (855) 539-3444 Phone: (914) 667-9700 tech@keydigital.com | Sekuryx Toll Free: (877) 735-8799 info@sekuryx.com |
AKCP Phone: (415) 800-4631 support@akcp.com | Kramer Toll Free: (888) 275-6311 Phone: (908) 735-0018 info@kramerus.com | Server Technology Toll Free: (800) 835-1515 Phone: (775) 284-2000
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ATEN Toll Free: (888) 999-2836 Phone: (949) 428-1111 support@aten-usa.com | kvm-tec Toll Free: (866)586-8320 support@kvm-tec.com | SmartAVI Toll Free: (888) 994-7427 Phone: (702) 800-0005 supportpro@smartavi.com |
BrightSign support.brightsign@brightsign.biz
| Legrand Toll Free: (877) 295-3472
| StarTech Toll Free: (800) 265-1844 Phone: (519) 455-9675 |
C2G Toll Free: (800) 506-9607 Phone: (937) 224-8646 | NTI Toll Free: (800) 742-8324 Phone: (330) 562-7070 support@ntigo.com | Vertiv-Avocent Toll Free: (888) 793-8763 Phone: (256) 430-4000 support.avocent@vertiv.com |
Gefen Toll Free: (800) 472-5555 Phone: (707) 283-5900 support@gefen.com | PureLink Phone: (201) 488-3232 support@purelinkav.com | Vertiv-Cybex Toll Free: (888) 793-8763 Phone: (256) 430-4000 support.avocent@vertiv.com |
IOGEAR Toll Free: (866) 946-4327 Phone: (949) 453-8782 support@iogear.com | Rackit Toll Free: (800) 636-3434 Phone: (412) 336-8444 x929 support@rackittechnology.com | Vertiv - Geist Toll Free: (800) 222-5877 Phone: (402) 474-3400 geistsupport@vertiv.com |
iPGARD Toll Free: (888) 994-7427 Phone: (702) 800-0005 info@ipgard.com | Raritan Toll Free: (800) 284-2131 Phone: (818) 503-6200 info@smartavi.com |
Need pre-sale help? Call KVMGalore at 1-800-636-3434 or submit your question.
