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  <channel>
    <title>ASK - Get real answers from the experts</title>
    <description>Pick our brain - Ask a technical question</description>
    <pubDate>Tue, 14 Apr 2026 11:45:09 +0000</pubDate>
    <lastBuildDate>Tue, 14 Apr 2026 11:45:09 +0000</lastBuildDate>
    <generator>KVMGalore HelpCenter</generator>
    <link>http://hc.kvmgalore.com/forums/ask/</link>
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    <item>
      <title>recommendations for new digital KVM and cabling</title>
      <pubDate>Thu, 02 Apr 2026 20:02:22 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/recommendations-for-new-digital-kvm-and-cabling.4175/</link>
      <guid>http://hc.kvmgalore.com/threads/recommendations-for-new-digital-kvm-and-cabling.4175/</guid>
      <author>invalid@example.com (don bruford)</author>
      <dc:creator>don bruford</dc:creator>
      <content:encoded><![CDATA[Currently in the process of having to retrofit an analog VGA KVM path to a new digital path with no add-on, inline a/d converters. In an all out effort to save my current VGA KVM I have already tried some inline a/d converters to take the VGA to HDMI. None of them convert the signal properly without adding spacial resolution errors and/or color shifts that cannot be calibrated out.<br />
<br />
The requirements for the new digital KVM and cabling are as follows;<br />
<br />
·  There must be 8 computer input ports...<br />
<br />
<a href="http://hc.kvmgalore.com/threads/recommendations-for-new-digital-kvm-and-cabling.4175/" class="internalLink">recommendations for new digital KVM and cabling</a>]]></content:encoded>
    </item>
    <item>
      <title>Does KVMGalore provide discounts for non-profits?</title>
      <pubDate>Mon, 25 Nov 2024 20:00:41 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/does-kvmgalore-provide-discounts-for-non-profits.4066/</link>
      <guid>http://hc.kvmgalore.com/threads/does-kvmgalore-provide-discounts-for-non-profits.4066/</guid>
      <author>invalid@example.com (ADGTECH)</author>
      <dc:creator>ADGTECH</dc:creator>
      <content:encoded><![CDATA[Does KVMGalore provide discounts for non-profits? Or, if it does, what is the process for us to submit our 501c?<br />
<br />
<br />
<br />
Thank you,<br />
<br />
Note: I tried to use the contact us form page but does not seem to work]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>How can I view and manipulate multiple video feeds on 3 touchscreen monitors</title>
      <pubDate>Tue, 23 Apr 2024 22:37:27 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/how-can-i-view-and-manipulate-multiple-video-feeds-on-3-touchscreen-monitors.3769/</link>
      <guid>http://hc.kvmgalore.com/threads/how-can-i-view-and-manipulate-multiple-video-feeds-on-3-touchscreen-monitors.3769/</guid>
      <author>invalid@example.com (Mark T)</author>
      <dc:creator>Mark T</dc:creator>
      <content:encoded><![CDATA[I would like to be able to accomplish the following:<br />
<br />
• Connect 5 PC video feeds and one external video feed to 3 touchscreen monitors in a mobile vehicle.<br />
• Need to be able to tile (multiview) all video inputs to 1 or multiple touchscreen monitors<br />
• Need to be able to use touchscreen monitors to manipulate the video feeds<br />
<br />
Is this possible?  If not, what is the closest scenario you can provide?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Dual-Monitor 4K Office Setup</title>
      <pubDate>Fri, 01 Dec 2023 21:24:44 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/dual-monitor-4k-office-setup.3186/</link>
      <guid>http://hc.kvmgalore.com/threads/dual-monitor-4k-office-setup.3186/</guid>
      <author>invalid@example.com (Jeremy)</author>
      <dc:creator>Jeremy</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
I am looking to get the office setup with remote machines.<br />
The goal would be to have up to 10 computers in the engineering room and up to 5 users spread around the office. With the ability to scale up. Users would need to be able to have a dual monitor 4k setup. These devices look very promising for this.<br />
Users would need to be able to login and select (or be assigned) the proper machine to use.<br />
<br />
I would love to discuss our needs, as well as a quote on 10 local, 5 remote devices....<br />
<br />
<a href="http://hc.kvmgalore.com/threads/dual-monitor-4k-office-setup.3186/" class="internalLink">Dual-Monitor 4K Office Setup</a>]]></content:encoded>
    </item>
    <item>
      <title>Mac computers can't provide true dual-view mode</title>
      <pubDate>Sun, 17 Sep 2023 12:40:47 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/mac-computers-cant-provide-true-dual-view-mode.3174/</link>
      <guid>http://hc.kvmgalore.com/threads/mac-computers-cant-provide-true-dual-view-mode.3174/</guid>
      <author>invalid@example.com (Dennis Jones)</author>
      <dc:creator>Dennis Jones</dc:creator>
      <content:encoded><![CDATA[Hello Daniel, we recently purchased the ATEN USB-C Dual HDMI Mini Dock that you had recommended and determined that a true dual screen is not available through this device. According to the instructions, Mac computers do not include MST technology, so Mac computers will not support Dual-View mode. Please let us know if there is a setting or workaround that will allow this Mini Dock to work or a different product that we will need to acquire.]]></content:encoded>
    </item>
    <item>
      <title>Certs</title>
      <pubDate>Fri, 08 Sep 2023 14:48:58 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/certs.3172/</link>
      <guid>http://hc.kvmgalore.com/threads/certs.3172/</guid>
      <author>invalid@example.com (R.P.)</author>
      <dc:creator>R.P.</dc:creator>
      <content:encoded><![CDATA[will product have mfg. certs]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Which KVM unit is best?</title>
      <pubDate>Mon, 14 Aug 2023 18:50:03 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/which-kvm-unit-is-best.3168/</link>
      <guid>http://hc.kvmgalore.com/threads/which-kvm-unit-is-best.3168/</guid>
      <author>invalid@example.com (Kirt Klassen)</author>
      <dc:creator>Kirt Klassen</dc:creator>
      <content:encoded><![CDATA[I need the ability to connect 4 computers to two different monitors.  There are times when I want computer 1 on monitor 1 and then computer 2 on monitor 2.  But other times I may want computer 3 on monitor 1 and computer 4 on monitor 2.  Etc Etc.  I don&#039;t want an &quot;extended monitor&quot; setup where both monitors are showing an extended desktop of one computer.  I want one computer on one monitor and another computer on another monitor.  Hoping to use HDMI.  And in my application these...<br />
<br />
<a href="http://hc.kvmgalore.com/threads/which-kvm-unit-is-best.3168/" class="internalLink">Which KVM unit is best?</a>]]></content:encoded>
    </item>
    <item>
      <title>KVM Certifications</title>
      <pubDate>Tue, 08 Aug 2023 12:19:01 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/kvm-certifications.3167/</link>
      <guid>http://hc.kvmgalore.com/threads/kvm-certifications.3167/</guid>
      <author>invalid@example.com (JGraham)</author>
      <dc:creator>JGraham</dc:creator>
      <content:encoded><![CDATA[Does your company have an ISO 9001 certification, AS9100 or AS9120 certification?]]></content:encoded>
    </item>
    <item>
      <title>Shipping weight</title>
      <pubDate>Wed, 24 May 2023 17:08:01 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/shipping-weight.3147/</link>
      <guid>http://hc.kvmgalore.com/threads/shipping-weight.3147/</guid>
      <author>invalid@example.com (kiarash Kiazand)</author>
      <dc:creator>kiarash Kiazand</dc:creator>
      <content:encoded><![CDATA[Hi<br />
may I know the total shipping weight?<br />
The shipping cost on your website does not seem correct<br />
Please let me know<br />
<span style="font-size: 15px">Quote No. 93435</span>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>order statis</title>
      <pubDate>Wed, 29 Mar 2023 21:32:16 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/order-statis.3127/</link>
      <guid>http://hc.kvmgalore.com/threads/order-statis.3127/</guid>
      <author>invalid@example.com (Tim Meade)</author>
      <dc:creator>Tim Meade</dc:creator>
      <content:encoded><![CDATA[checking on statis of my order 14706]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>How to communicate with an operator in Spanish?</title>
      <pubDate>Tue, 27 Sep 2022 16:18:13 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/how-to-communicate-with-an-operator-in-spanish.3075/</link>
      <guid>http://hc.kvmgalore.com/threads/how-to-communicate-with-an-operator-in-spanish.3075/</guid>
      <author>invalid@example.com (Miguel)</author>
      <dc:creator>Miguel</dc:creator>
      <content:encoded><![CDATA[I have an order and I need to know its status<br />
<img src="https://hc.kvmgalore.com/attachments/upload_2022-9-27_11-2-2-png.79/?temp_hash=c8c015057d1f0ace30cefdfa30654c28" class="bbCodeImage LbImage" alt="[&#x200B;IMG]" data-url="https://hc.kvmgalore.com/attachments/upload_2022-9-27_11-2-2-png.79/?temp_hash=c8c015057d1f0ace30cefdfa30654c28" />]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Order #13404</title>
      <pubDate>Thu, 22 Sep 2022 20:21:41 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/order-13404.3073/</link>
      <guid>http://hc.kvmgalore.com/threads/order-13404.3073/</guid>
      <author>invalid@example.com (MOHAMED AHMED)</author>
      <dc:creator>MOHAMED AHMED</dc:creator>
      <content:encoded><![CDATA[the assigned shipping date is too far from today <br />
<br />
I did order before doesn&#039;t take all of this time to ship<br />
<br />
why this long time<br />
I want to make a schedule orders <br />
<br />
by this way it will take a long time<br />
<br />
please advice]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>I want to cancel my order</title>
      <pubDate>Wed, 14 Sep 2022 11:18:19 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/i-want-to-cancel-my-order.3065/</link>
      <guid>http://hc.kvmgalore.com/threads/i-want-to-cancel-my-order.3065/</guid>
      <author>invalid@example.com (Bhanu)</author>
      <dc:creator>Bhanu</dc:creator>
      <content:encoded><![CDATA[I want to cancel my order. Can you help me with it ?]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>When My order will be ship?</title>
      <pubDate>Tue, 13 Sep 2022 23:36:45 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/when-my-order-will-be-ship.3063/</link>
      <guid>http://hc.kvmgalore.com/threads/when-my-order-will-be-ship.3063/</guid>
      <author>invalid@example.com (MOHAMED AHMED)</author>
      <dc:creator>MOHAMED AHMED</dc:creator>
      <content:encoded><![CDATA[I can&#039;t understand the site<br />
<br />
How could I know , when the order will ship and when it will arrive???<br />
<br />
please it is better to have on line support <br />
<br />
hope I get a fast reply<br />
<br />
best Regards]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Order Tracking</title>
      <pubDate>Mon, 12 Sep 2022 12:25:17 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/order-tracking.3062/</link>
      <guid>http://hc.kvmgalore.com/threads/order-tracking.3062/</guid>
      <author>invalid@example.com (Mohamed)</author>
      <dc:creator>Mohamed</dc:creator>
      <content:encoded><![CDATA[How could I follow up my order to know when it could arrive?]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Response to your question concerning Class 1 Division 2</title>
      <pubDate>Fri, 09 Sep 2022 12:58:00 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/response-to-your-question-concerning-class-1-division-2.3060/</link>
      <guid>http://hc.kvmgalore.com/threads/response-to-your-question-concerning-class-1-division-2.3060/</guid>
      <author>invalid@example.com (Larry LaFrance)</author>
      <dc:creator>Larry LaFrance</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
<br />
My question is…  Is all equipment certified to meet the Class 1 Division 2 Hazard location standards, i.e. (Explosion proof) You will find this Class 1 Division 2 information/ criteria on google. Most equipment will have a label that meet this requirement or written within their specifications<br />
<br />
<br />
Thank you<br />
<br />
<br />
Best regards,<br />
<br />
<br />
Larry LaFrance<br />
<br />
<br />
Technical Sales Manager<br />
<br />
<br />
Contec Systems Industrial Corp<br />
1566 Medical Drive<br />
Suite 310<br />
Pottstown, PA 19464 USA<br />
Ph: 610-326-3235 5021<br />
<br />
Fax:...<br />
<br />
<a href="http://hc.kvmgalore.com/threads/response-to-your-question-concerning-class-1-division-2.3060/" class="internalLink">Response to your question concerning Class 1 Division 2</a>]]></content:encoded>
    </item>
    <item>
      <title>KVM for Conference room</title>
      <pubDate>Fri, 12 Aug 2022 14:11:28 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/kvm-for-conference-room.3049/</link>
      <guid>http://hc.kvmgalore.com/threads/kvm-for-conference-room.3049/</guid>
      <author>invalid@example.com (Oskar)</author>
      <dc:creator>Oskar</dc:creator>
      <content:encoded><![CDATA[Hello guys! <br />
<br />
i am in need of a switch that will allow me to connect a laptop in one of two locations inside a conference room with 2 tv’s as displays, i want the presenters to have the option to present from the podium or the main table. What would the ideal switch be if I’d like it to make the switch automatically without having to press any buttons?]]></content:encoded>
    </item>
    <item>
      <title>NVR</title>
      <pubDate>Wed, 27 Jul 2022 18:14:44 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/nvr.3041/</link>
      <guid>http://hc.kvmgalore.com/threads/nvr.3041/</guid>
      <author>invalid@example.com (Richard Skoe)</author>
      <dc:creator>Richard Skoe</dc:creator>
      <content:encoded><![CDATA[Does anyone know to convert a VGA signal from a PC to a IP camera protocol?]]></content:encoded>
    </item>
    <item>
      <title>International shipping - urgent requirement</title>
      <pubDate>Sat, 05 Mar 2022 15:01:25 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/international-shipping-urgent-requirement.3002/</link>
      <guid>http://hc.kvmgalore.com/threads/international-shipping-urgent-requirement.3002/</guid>
      <author>invalid@example.com (Maria Charnell)</author>
      <dc:creator>Maria Charnell</dc:creator>
      <content:encoded><![CDATA[Hi Team,<br />
We have an urgent requirement for the following items.   Can your team drop ship these to Japan?<br />
Qty 1<br />
Raritan KX IV-101 <a href="https://www.kvmgalore.com/shopping/raritan-dominion-lx2-116-16-ports-dlx2-116-p-51973.html" target="_blank" class="externalLink" rel="nofollow">Raritan LX II 116</a><br />
Qty 1<br />
<a href="https://www.kvmgalore.com/shopping/dominion-kx-ii-raritan-dominion-kx-virtual-media-cim-basic-vga-usb-d2cim-vusb-p-30115.html" target="_blank" class="externalLink" rel="nofollow">VGA to HDMI Cable</a><br />
<br />
We need these shipped immediately.]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>ATEN's Certificate of Conformity</title>
      <pubDate>Fri, 04 Feb 2022 18:39:41 +0000</pubDate>
      <link>http://hc.kvmgalore.com/threads/atens-certificate-of-conformity.2986/</link>
      <guid>http://hc.kvmgalore.com/threads/atens-certificate-of-conformity.2986/</guid>
      <author>invalid@example.com (JADEN)</author>
      <dc:creator>JADEN</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
Are you able to supply ATEN&#039;s Certificate of Conformity for P/N: VE882 with purchase?<br />
<br />
Thank you.]]></content:encoded>
      <slash:comments>1</slash:comments>
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