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Switch Where can I buy clicker/button part replacement?

Discussion in 'KVM' started by CJJr, Jun 1, 2023.

  1. CJJr

    CJJr Guest

    Hi there.
    I purchased a "switch," ("HDMI USB KVM Switch Selector for 2 Computers Share Keyboard Mouse Printer and 1 HD 4K Monitor, 2 KVM Cables Included") but the button/"clicker" part, below, is wearing out. Can I purchase just that part?

    [​IMG]

    Thank you.
    -Jim
     
    CJJr, Jun 1, 2023
    #1 + Quote Reply
  2. KVMGalore Expert

    KVMGalore Expert Staff Member

    Hello Jim,

    Thank you for reaching out on our HelpCenter.

    Please sign-up to post an image (images posted by guests are not visible).

    Also, please provide a model number/part number/SKU of the switch you are referring to, so that we can identify it.

    Important note: To continue this discussion - please respond via KVMGalore HelpCenter thread, NOT via e-mail.
     
    KVMGalore Expert, Jun 2, 2023
    #2 + Quote Reply
  3. CJJr

    CJJr New member

    I don't know what the model or part number is--that's why I gave you all the info I have:

    1) The button:

    upload_2023-6-2_12-38-44.png


    2) HDMI USB KVM Switch Selector for 2 Computers Share Keyboard Mouse Printer and 1 HD 4K Monitor, 2 KVM Cables Included
     
    CJJr, Jun 2, 2023
    #3 + Quote Reply
  4. KVMGalore Expert

    KVMGalore Expert Staff Member

    Jim,

    The description of the switch that you provided is pretty generic and does not identify a specific product. Without a model number, unfortunately, we are unable to identify your switch.

    Port selectors like the one showing in the photo you provided are not generic - they are typically proprietary to the switch manufacturer, which is why a make and model of your switch is imperative.

    Important note: To continue this discussion - please respond via KVMGalore HelpCenter thread, NOT via e-mail.
     
    KVMGalore Expert, Jun 3, 2023
    #4 + Quote Reply
  5. CJJr

    CJJr New member

    This is the brand of the switch set: DGODRT
    and the model number: ‎KS602H

    Thanks.
     
    CJJr, Jul 26, 2023
    #5 + Quote Reply
  6. Customer Service

    Customer Service Staff Member

    Jim,

    Sorry, we do not carry this brand.

    Important note: To continue this discussion - please respond via KVMGalore HelpCenter thread, NOT via e-mail.
     
    Customer Service, Jul 28, 2023
    #6 + Quote Reply
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