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Question How to communicate with an operator in Spanish?

Discussion in 'ASK - Get real answers from the experts' started by Miguel, Sep 27, 2022.

  1. Miguel

    Miguel New member

    I have an order and I need to know its status
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    Attached Files:

    Miguel, Sep 27, 2022
    #1 + Quote Reply
  2. Customer Service

    Customer Service Staff Member

    Hello Miguel,

    Thank you for reaching out on our HelpCenter.

    At anytime, the person who placed an order on KVMGalore can log-in to their account on kvmgalore.com (https://www.kvmgalore.com/shopping/login.php) and check the order status. An order status also includes a tracking number if the order has already been shipped.

    Important note: To continue this discussion - please respond via KVMGalore HelpCenter thread, NOT via e-mail.
     
    Customer Service, Sep 27, 2022
    #2 + Quote Reply
  3. Miguel

    Miguel New member

    They told me to get in touch.
    but my english is not very good, what can i do?

    The status of your order has been updated to: On-hold.

    We need to confirm some details on your order before we can complete processing it.

    Your order is currently on hold and we need to hear back from you.
     
    Miguel, Sep 27, 2022
    #3 + Quote Reply
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